New collaboration will transform raw payment data into clear merchant descriptors, solving transaction confusion and boosting financial engagement
Tallinn, Estonia. 27th January 2026 – Nets, part of Nexi Group, the European PayTech, has announced a new strategic partnership with Triple, a global leader in transaction data enrichment. The collaboration will empower Nets Estonia clients with AI-driven transaction clarity, enhancing user engagement while reducing operational costs associated with chargebacks and customer support.
Chargeback volumes are expected to reach 324 million worldwide by 2028, costing the industry almost US $42 billion. Often, such requests are lodged because cardholders fail to recognize legitimate charges on bank statements – a rising trend known as ‘friendly fraud’ – with raw payment data and unclear merchant descriptors causing anxiety for cardholders, resulting in costly inquiries to bank support centers.
By integrating Triple’s API into its tech stack, Nets Estonia will significantly enrich transaction data for its customers, particularly fintechs and neobanks in Europe, transforming unintelligible strings of text into clear merchant descriptors. The enhanced descriptors will include clear logos, merchant names, spend categorization, merchant location, website and contact details.
Key benefits of the partnership include:
"We are thrilled to partner with Nets and the wider Nexi Group ecosystem," said Mario Navarro, CEO of Triple. "The company has a long-standing reputation for powering digital payments across Europe. By combining its European scale and local knowledge with our accurate data enrichment technology, we can solve one of the most persistent pain points in digital commerce: transaction confusion. Together, we are building a more transparent and engaging financial experience for millions of consumers."
Henrik Anker Jørgensen, CEO of Nets Estonia and General Manager, Baltic Countries at Nexi Group, added: "At Nets, we are constantly seeking innovative solutions that add tangible value for our banking customers. Partnering with Triple allows us to upgrade the standard transaction feed into a powerful engagement tool. This collaboration not only improves the end-user banking experience but also drives efficiency for our issuer clients by reducing the noise around unrecognized transactions."
The integrated solution is expected to be made available for Nets Estonia customers from 2026, marking another step forward in the modernization of payment data in European markets.
Triple (www.jointriple.com) is a transaction data enrichment platform that helps financial institutions and fintechs transform messy payment data into clear, actionable insights. Powered by AI, Triple enriches transactions with clean merchant names, logos, categories, location and more merchant data, enabling banks to reduce operational costs and build engaging digital products.
Nets, part of Nexi Group, is a leading provider of digital payment services and related technology solutions across Europe. Nets connects banks, businesses, the public sector, and consumers via an international network facilitating digital payments. As part of Nexi Group, Nets is committed to driving the transition to a cashless Europe.
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