Agentic payment dispute management for card issuers

Use our AI agents to automate dispute management, with compliance built-in.

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> 95%

Disputes automated

1.4x

Faster processing times

32%

Reduction in dispute losses

Disputes slow your operations

Your operations team spends time with each dispute gathering evidence, chasing cardholders for missing docs, checking scheme rules and deciding if it's worth sending.

Time spent per dispute on manual reviews

Endless back-and-forth for missing evidence

Team stretched thin when handling high volumes

Weak cases sent which reduce win rates

Scale faster with reliable AI agents for disputes

Automate dispute management. Adapt it to your own workflows and add your own rules.

Intake

Automatically collect disputes and evidence from cardholders. Classify by reason code.

Auto-classify dispute type
Gather relevant evidence
Send the evidence for evaluation

Evaluation

Score each dispute. Add your own rules. See what's strong, what's weak, and what's missing.

Win probability scoring
Evidence completeness check
Actionable feedback

Submission

Submit to schemes and processors. Track status.

Scheme & processor submission
Status tracking
Representment handling

How it works

From first customer contact to scheme submission, our AI agents handle intake, evaluate the case against scheme and custom rules, and file it automatically when ready.

Ready to automate your disputes?

We're onboarding a small group of design partners. Let's talk about how Triple can handle your end-to-end dispute workflow.

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We are SOC2 Type 2 certified.

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