Frequently asked questions

Quick answers to your most common questions about Transaction Data Enrichment

Will enrichment also include bank transfers and peer to peer transfers?

Yes, we can enrich any type of payment data.

What is the minimum data we need to provide to qualify for enrichment?

The minimum data point required is the description of the merchant and the transaction type. You can find more information in our API docs.

Which geographies do you cover?

We cover 90% of countries worldwide.

What enriched data can you provide?

We can provide: clean merchant name, optimised logo, category, subcategory, geolocation, carbon footprint, contact details (website, phone number, email), payment gateways and recurring payments identification (subscriptions, direct debits).

What are the benefits of transaction enrichment?

The main benefits observed are improvements in user engagement (+ 38%), reduction in chargebacks (-52%) and decrease in customer support costs associated with unrecognised transactions (-47%).

Do you use any Personal Identifiable Information (PII) for enrichment?

No, the transaction enrichment solution does not require any PII.

How can we integrate this product?

We have a simple single API. All transactions are enriched within milliseconds so that users can have a real-time experience. You can find the API docs here: https://docs.triple.app/